WARRANTY STATEMENT

WARRANTY DECLARATION  

We extend our gratitude for choosing dikavey.com as your trusted supplier. While we strive for excellence in product quality and customer satisfaction, should you encounter any manufacturing defects or concerns regarding your purchase, please initiate a warranty claim via dikavey001.com. Eligible cases may qualify for product replacement or compensatory measures at our discretion.  

MAINTENANCE PROVISIONS  

For a period of 90 days from delivery, complimentary accessory servicing will be provided for malfunctions arising from non-user-induced causes.  

WARRANTY EXCLUSIONS  

This Limited Warranty shall not apply to:  
(a) Products beyond the stipulated warranty duration  
(b) Superficial or cosmetic impairments  
(c) Damage attributable to Acts of God, accidents, misuse, negligence, commercial applications, or improper installation/operation  
(d) Defects resulting from unauthorized modifications, disassembly, or repairs  
(e) Failures caused by non-compliant operational/maintenance practices deviating from official user manuals  
(f) Interventions by non-authorized service personnel  
(g) Products procured through unauthorized distribution channels  
(h) Non-compliant products violating technical regulations  
(i) Usage contravening applicable laws or statutory requirements  
(j) Inability to furnish valid proof-of-purchase documentation  

*Note: Service charges for excluded conditions shall be borne entirely by the customer.*  

WARRANTY CLAIM PROCEDURE  

To initiate a claim, submit the following to dikavey001.com:  
1. Complete purchaser name and order reference number  
2. Scanned copy of dated sales receipt (legible resolution required)  
3. Visual documentation (photos/video) demonstrating product defects  

*Prior verification of warranty status is mandatory. Consult product documentation or official product pages for warranty terms.*  

IMPORTANT NOTICES  

- Pre-authorization is required for all returns; unauthorized shipments may incur processing delays.  
- Dikavey assumes no liability for return shipment losses. We strongly advise using traceable logistics services for defective product returns.